User Terms and Conditions
These Terms and Conditions set out the rules that govern your access to and use of the Draft Kings platform. They explain the relationship between us and our users, what we expect from account holders, and the practical steps we may take to operate the service safely and fairly. By registering an account you confirm that you accept these terms and any other policies we publish on the site.
Account responsibilities
You are responsible for keeping your account details secure, including your username and password. Do not share your login with others and notify us immediately of any unauthorised activity. We may require identity checks and documentation to verify your identity before permitting withdrawals or allowing continued access. If we suspect fraud, money laundering, or other prohibited activity we reserve the right to suspend or close accounts while we investigate.
Eligibility requirements
To open and use an account you must meet the legal gambling age in your jurisdiction - normally 18 in the UK - and be legally permitted to gamble where you are located. Only one account per person is allowed unless otherwise agreed by us. We may refuse registration or restrict access from certain countries or territories. By registering you confirm that all information you provide is accurate and complete.
Acceptable platform use
Use of the platform must be lawful and in line with these terms. You must not attempt to manipulate game outcomes, exploit software bugs, place bets on behalf of others, or use automated tools unless expressly permitted. Any abuse of promotions, bonus schemes, or the service generally may result in recovery of funds, reversal of winnings, or account closure.
General bonus and promotion rules
Promotions and bonuses are subject to specific terms published with each offer. Unless stated otherwise, bonuses may carry wagering requirements, game contribution rules, expiry periods, and maximum bet limits. We reserve the right to withdraw, amend, or refuse offers where abuse is suspected or where technical or regulatory reasons require changes. For details on a particular promotion, see the offer terms on the relevant page.
Deposits and withdrawals
Deposits
Accepted payment methods and minimum deposit values are shown on the cashier page. Deposits must come from payment methods in your name. We may impose deposit limits and require additional documentation to comply with financial and regulatory checks.
Withdrawals
Withdrawals may be subject to verification checks and processing times. We may apply responsible gambling checks before approving withdrawals. Where necessary we will contact you for documentation; failure to provide requested documents may delay or prevent payouts.
Dispute resolution
If you have a complaint please contact our support team in the first instance. We will acknowledge and investigate complaints and aim to resolve them promptly and fairly. If you remain dissatisfied we will provide information on any further escalation or independent adjudication options that apply.
Updates to terms and conditions
We may update these terms from time to time. We will publish changes on the site and, where appropriate, notify account holders. Continued use of the service after changes are published constitutes acceptance of the revised terms. For clarity, DraftKings will always operate under the latest published terms available to users.