Contact Our Support Specialists
Need help? Draft Kings customer support is on hand to assist with account-related issues, technical concerns or general feedback. Our team can help with registration, verification, payments and game access, and will work to resolve enquiries promptly and clearly. Use the contact options below for email, phone or affiliate enquiries; we aim to respond quickly and keep you informed at every stage.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +44 20 7946 0824 |
| Working hours | Mon-Fri, 09:00-18:00 |
DraftKings aims to reply to email enquiries within 24 hours for general matters, and faster for urgent account-related issues. For privacy or payments queries, provide your account ID and a brief description. Our support team follows standard security checks to protect your account.
Email Assistance
Email is the preferred contact method for detailed requests, account-related issues or any case that needs explanations or supporting documents. Please send your message to [email protected] with a clear subject line and up-to-date contact details, including a phone number if available. Including your account ID and attachments where relevant helps us resolve matters faster and avoids unnecessary delays.
Submit Your Inquiry
NameEmailMessage for Draft KingsSend messageOur support team at DraftKings aims to reply within 48 hours in supported regions.Response Time
Our support team aims to respond to most enquiries within one business day. Simple questions and account queries are usually handled quickly; more complex issues such as verification checks or payment investigations may take longer depending on the case and required checks. If you need faster help, include relevant account details and screenshots to speed up the process.
Feedback
We welcome your feedback, suggestions and ideas to improve the site. Please tell us about any issues, feature requests or ways we can make the experience clearer and fairer. Every submission is reviewed by our team and used to help shape updates, fixes and new features. Your input really helps us make the site better for all users.